 | | SCOM 363 | Product Design and Process Re-Engineering | Credits: | 3.0 | Department: | DS and MIS | Program: | Undergraduate |
Prerequisite: COMM 225 previously or concurrently. This course combines the product/service design issues and the continuous improvement efforts required throughout the life cycle of products and services. The topics covered in this context include essentials of creativity, organizational and operational issues in product/service design, mass customization, business process re-engineering, layout, and quality management. Cases and enterprise resource planning applications are studied to provide a unifying theme in terms of organizational change, supply chain re-engineering and integration aspects. NOTE: Students who have received credit for DESC 363 may not take this course for credit.
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